Frequently Asked Questions

POS stands for Point of Sale. It benefits a salon by automating daily operational tasks. From the moment a customer walks in until they leave, our POS system handles check-ins, manages turns, tracks appointments, keeps track of service tickets, applies promotions or discounts, and processes credit card payments. It streamlines everything from check-in to check-out.

ZOTA POS System Overview
The ZOTA POS System is an all-in-one solution designed to streamline and enhance the management of your nail salon. It includes several integrated services to ensure seamless operations and exceptional customer experiences:

1. Hệ Thống POS
   Core Functionality: Provides comprehensive business management features, including appointment scheduling, employee oversight, and data analytics.
2. Check-In System
   Service Integration: Allows customers to check in digitally, capturing their details and preferences for personalized service. This system also supports interactive features, such as mini-games and loyalty programs.
3. Dịch Vụ Marketing
   Customer Engagement: Facilitates marketing efforts through personalized SMS, promotional messages, and automated reminders to keep clients informed and engaged.
4. Xử lý Thẻ tín dụng
   Payment Solutions: Seamlessly integrates credit card processing within the POS system, offering both wired and wireless payment options for convenience and security.
5. Bảng Giá Điện Tử
   Enhanced Checkout Experience: Displays itemized charges and total bills clearly on a second screen, providing transparency and improving the customer’s checkout experience.
6. Gift Cards
   Custom Gift Cards: Allows you to issue and manage gift cards directly through the POS system, enhancing customer loyalty and providing a flexible gift option.
7. Free Design Services
   Personalized Design: Offers free design services for customized marketing materials and gift cards, helping you create a unique and branded experience for your salon.

ZOTA POS software is primarily designed for the nail salon industry, so if you’re the owner of a nail salon, then yes — ZOTA is 100% suitable for your business! It’s crafted to meet the specific needs of nail salons, making it an excellent choice for managing appointments, payments, and customer relationships.

Setting it up is easy because we’ll take care of it for you. Plus, our Tech Support team is available 24/7 to assist you whenever you need help.

When choosing a POS system for your nail salon business, there are several key features to look out for that can make a world of difference in your day-to-day operations:

• Big Screen Display for Appointments: A large, easy-to-read display is essential for managing your appointment book. It allows you to see all your bookings at a glance, making scheduling and time management a breeze.
• Turn Management: Efficiently managing client turns is crucial, especially during busy times. A POS system with turn management ensures that your clients are served promptly and fairly, keeping your salon running smoothly.
• Seamless Integration with Check-in and Loyalty Programs: A system that works seamlessly with your check-in process and loyalty programs is a must. It helps streamline client check-ins, track their visits, and reward their loyalty, all in one place.
• One-Company Support: Perhaps the best feature of all is having just one company to turn to if anything goes wrong. No need to juggle multiple vendors or support lines—having a single point of contact simplifies troubleshooting and ensures that issues are resolved quickly.

These features combined will not only enhance your salon’s efficiency but also elevate the overall customer experience, keeping your clients coming back for more.